West Hartford Branch Office

Pamela Gold is a Sub-Complex Manager in the Wealth Management Division at Morgan Stanley. She manages the West Hartford, CT office and oversees the Springfield, Westborough, and Worcester, MA locations. She is responsible for a $67mm business with 73 Financial Advisors and 35 staff members as of August 16, 2022. Prior to her current role, Pam was the Associate Complex Manager for Southern New England working with 300 Financial Advisors in thirteen offices across three states. In that role, Pam successfully recruited and transitioned several highly productive Financial Advisors from the competition and consistently led one of the top performing Financial Advisor Associate training and development program. Pam also previously held roles as a Complex Business Development Manager, where she lead sales initiatives across the Complex and as the Associate Regional Officer for the Greater New England Region, with responsibility for a variety of Training, Supervisory, Service, and Risk functions related to the nine Complexes in Greater New England. Pam joined Morgan Stanley in 2004 and held a succession of Branch and Complex management roles prior to the Region. She started her career in the industry in 1998 and held management positions at Prudential Financial Services and Lincoln Financial Advisors. Pam has an MBA from Bryant University and is a Certified Financial PlannerTM. She lives in Shrewsbury, MA where she enjoys watching her daughter, Haley, row and is the head of fundraising for the Shrewsbury Crew Team. Pam also enjoys travelling and running and has completed 5 marathons and 25 half marathons.

Lou Rizzo, Vice President - Business Service Officer for the West Hartford, CT and Westborough, MA offices located in the Southern New England Complex. Lou is responsible for Talent Management, Business Management, Human Resources as well as overseeing the day-to-day Operations of the business for over 40 Financial Advisors and 20 Support Professionals.
Lou Rizzo began his career at Morgan Stanley in 2018. He is Series 7, 9, 10, 24 and 63 licensed and has worked in various roles throughout his career.
Prior to his career at Morgan Stanley, His experience includes financial operations, service, support and compliance management for Citigroup, MetLife and Equitable Financial.
Lou currently resides in Cromwell CT with his wife Melanie and have two grown sons, Nicholas and Michael. Lou also enjoys annual trips to the Caribbean, cooking, and Fitness training.

James Bockstahler, Assistant Vice President is a Risk Officer in the Wealth Management Division at Morgan Stanley. He covers the West Hartford Sub-Complex which includes the offices of Springfield, Westborough, and Worcester, MA. James supervises the Financial Advisors and their Support Professionals to ensure they are complying with both firm and industry standards in the wealth management space.

Before becoming a Risk Officer James worked at JPMorgan in Columbus, Ohio as a Central Supervisory Officer supervising advisors’ sales and suitability review covering the greater Chicago area and parts of California for over two years. James also functioned as a Client Service Associate at JPMorgan covering both affluent client groups and the private bank. James started his career in finance in 2016 with a small, financial advising group in Columbus, Ohio after graduating from The Ohio State University with a Bachelor of Arts Degree in Psychology and a Business Minor.

In his free time, James’s enjoys watching Ohio State Football, staying physically active, and exploring Connecticut and the New England region since moving here in the end of 2020.

Dana Bock-Decoteau is the Branch Administrator for the West Hartford Sub-Complex (including West Hartford, CT, Springfield, MA, Worcester, MA, and Westborough MA) supporting Branch Manager Pamela Gold, and the entire management team as well as all the Financial Advisors and Support Professionals.
Dana started with Morgan Stanley in 2019 after spending many years in an Admin/Accounting role in the manufacturing industry. She is a proud member and committee chair of the New England Diversity Council. Dana enjoys spending time with her family, is very active in the community, and is an avid reader